Every customer-facing business gets reviews, and replying well is a real skill: acknowledge something specific, never argue the facts, move serious problems to a private channel, match the platform's tone, and stay under its character limit. Most owner-operators know it matters but don't have time to do it well — so replies come out defensive, generic, or never get written. Review Reply Drafter does the hard part in about 30 seconds. Paste the review, set the star rating, pick the platform, add your business name and type (optionally the reviewer's name, extra context, and what you can offer to fix a bad experience). You get three ready-to-send drafts — Warm & Professional, Empathy & Resolve, and a Brief & Genuine version for replying at scale — plus a short "what not to say" panel specific to that review. The drafts are calibrated to the rating (a 1-star and a 5-star reply follow completely different playbooks), reference something the customer actually said, follow each platform's tone and length norms, route negative reviews to a private channel, and never invent prices, names, or promises. Built for clinic owners, café managers, shop owners, freelancers, and support leads who want every review answered well without it eating their evening.